The Roast Desk
Tell us about your stay.
Everything. The lift, the smell, the man at reception who said the pool was “seasonal” in July. We will write it up properly and award the establishment its Bins.
Before you write it off
If they charged you for this, you are probably owed a refund
A roast is free and enormously satisfying. It also gets you nothing back. The Refund Desk takes the same story and turns it into five dated letters that have actually recovered money — and it costs nothing either.
Get my money back too →
Four minutes. Then come back and roast them anyway.
House Rules
- — We roast the experience you describe. We do not invent facts about an establishment, ever.
- — We never mock staff. The villain is management, the building, the booking platform, or fate.
- — No named individuals. If you name someone, we replace them with their job title.
- — Your own stays only. Bin Ratings are opinions, warmly held and freely given.
And when you have stopped laughing
The same story is worth money.
Everything you just typed is evidence. Paste it into the Refund Desk and it comes back as a dated campaign to the hotel, the booking site and your bank.
Open a refund case →